BigGrocer Food & Grocery: Everyday essentials delivered right at your doorstep

BigGrocer Food & Grocery Cebu

The pandemic has driven people and businesses to think outside the box to survive. Not being able to go out freely as we used to opened a wider portal to the digital world. Office workers adjusted to a work-from-home setup, meetings and events are now virtually done, and we observed an exponential surge in the use of online shopping apps. Much like the other businesses, the pandemic was the driving force that pushed BigGrocer Food & Grocery to open their doors and directly cater the consumer's daily needs. It was only just last January 8, 2021 when this newest grocercy webstore in Cebu was launched.

BigGrocer Food & Grocery has been in the fast moving consumer goods (FMCG) distribution industry for more than 18 years and they carry around 100 brands from canned goods to personal and homecare essentials. Their webstore caters to its hometown, Cebu, offering a wide assortment of everyday essentials at reasonable prices for a much cheaper shipping rate and shorter delivery time. For working moms like me, this greatly solves my grocery dilemma as it saves me so much time. I usually do the groceries on weekends since it's the only time that I'm free but with BigGrocer's webstore, I can finally shop for our groceries anytime, anywhere!

BigGrocer Food & Grocery Cebu BigGrocer Food & Grocery Cebu BigGrocer Food & Grocery Cebu

BigGrocer's webstore's interface is very user-friendly and very straightforward. I didn't have a hard time searching for the products that I need because there are categories available to browse which made my grocery shopping experience easy as 1-2-3. And I have to say that I've been doing the groceries for our household and I really noticed the big price difference on some of the products. Some items are indeed much cheaper on BigGrocer than the leading supermarkets.

BigGrocer Food & Grocery Cebu BigGrocer Food & Grocery Cebu BigGrocer Food & Grocery Cebu BigGrocer Food & Grocery Cebu

I checked out my cart last Wednesday, February 3rd. Upon checkout, an invoice is automatically available for me to view and/or print (just in case) I received a confirmation of my order the following day. It was noted on the email that delivery is within two business days (that is, excluding Sundays and holidays). And I thought, "so they do deliver on Saturdays?" And voila! I received a text message last Saturday and received it around Saturday afternoon.

BigGrocer Food & Grocery Cebu

It was my first time to shop for groceries online and I'm so glad that the first time was with BigGrocer. Also, considering that BigGrocer's webstore has just started, I have no problems with my online shopping experience per se, however here are some areas, which I believe, need improvement:
  • As much as I would love to completely switch to online grocery shopping, BigGrocer only has a limited selection of items on their webstore. I wish they could offer more items especially rice and frozen goods. And I wish they can implement a reward system too! *reward points colletor here! lol*
  • The delivery man repeatedly called me for directions. I think it was around four times and I kept giving the same instructions. While I have no problems with this, but other customers might get irritated with this. Maybe the delivery men should be trained to use Waze or Google Maps?
  • I wasn't around when the delivery man arrived but I had informed my aunt beforehand so she can receive it on my behalf. However, I received yet another call from the delivery man asking me if my order was already paid and I said yes. The admin or whoever is in charge for this should have included in the invoice that the order was already paid for so that the delivery men won't be confused.

Delivery Areas:
  • Cebu City
  • Mandaue City
  • Lapu-Lapu City
  • Consolacion
  • Liloan
  • Talisay City
  • Minglanilla

Payment Methods:
  • COD
  • Online Transfer
  • Credit/Debit Card through PayPal

Delivery Fees:
  • Php500-Php1,499 = Php100
  • Php1500 and above = FREE DELIVERY

Check out the BigGrocer webstore at and use my code OFFDUTYBG2021 to avail of FREE SHIPPING for a minimum P500 purchase. This code is for one-time use only and valid until Februaru 28, 2021.

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